# Terms of service > The terms governing hosted Weald: what your account is, what we can and cannot do to your data, how payment works, and how either side ends it. Source: https://getweald.com/terms Last modified: 2026-08-20 --- ## Terms ## Terms of service Weald is operated by Weald Protocol, a Delaware limited liability company. We provide hosted encrypted relay infrastructure. You keep the keys. Version 2, published August 10, 2026. These terms govern the hosted service from the day it opens for purchase. ## Your account Accounts administer billing and relay infrastructure, not workspace content. You control workspace access and devices holding plaintext. You are responsible for your keys, your recovery phrase, the devices you enrol, and everything done through your account. Because we hold no key, we cannot recover workspace content if your keys are lost, and keeping your own copies of anything you need is your responsibility. You must be able to form a binding contract, and you must have the rights and permissions needed for the material your workspace carries. ## What we can and cannot do We operate instances. We cannot read workspace content because we hold no key. There is no support tool that reads workspace content. ## Payment Instances are billed in advance by storage. Overage is 40 cents per GB-month. Failed payments may restrict or stop an instance. A refund inside the first 14 days of a new subscription is unconditional. ## Acceptable use Do not break the law, attack systems, or distribute illegal material. Do not use the service to infringe anyone's rights, to send unsolicited bulk messages, to interfere with or overload the service, to probe or circumvent its limits or security, or to resell it as your own infrastructure. Do not reverse engineer, decompile or copy our software except to the extent law or an open-source licence we publish allows. Report abuse to hunter@getweald.com. ## Ending it Cancel any time. Service runs through the paid period. Account deletion follows theprivacy notice. We may suspend for non-payment or misuse. ## No warranty The service and our software are provided as is and as available, without warranty of any kind. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the service will be uninterrupted, timely, secure or error free, or that any data will be preserved. Some jurisdictions do not allow these exclusions, in which case they apply only as far as that law permits. ## Limitation of liability To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business or lost or unrecoverable data, even if told such damages were possible. Our total liability arising out of or relating to the service is limited to the fees you paid us in the twelve months before the event giving rise to the claim. These limits apply on every theory of liability and survive termination. ## Indemnity You will defend and indemnify us against third-party claims, losses and costs, including reasonable legal fees, arising from your use of the service, your workspace content, or your breach of these terms or of the law. We will tell you about any such claim and let you control its defence, and we may participate with our own counsel. ## Changes and notices We may change the service, and we may change these terms. We give 30 days notice of material terms or processor changes, and continuing to use the service after they take effect is acceptance. Changes we must make for legal or security reasons may take effect sooner. Notices go to the email on your account. Previews, betas and features marked experimental are optional, may change or stop, and carry no warranty or service commitment. ## Force majeure Neither party is responsible for a delay or failure caused by something outside its reasonable control, including network or provider outages, attacks, natural events, labour disputes, and acts of government. ## Governing law Governed by the laws of the State of Delaware. Disputes are heard in the state and federal courts located in Delaware. Claims are brought individually. To the extent the law allows, both of us waive any right to a jury trial and to bring or take part in a class or representative action. If one provision is unenforceable, the rest remains effective. A right we do not enforce is not waived. You may not assign these terms without our consent; we may assign them to an affiliate or in connection with a merger or sale of the business. These terms are the entire agreement between us about the service, and nothing here makes either of us the other's agent, partner or employer. Ideas and feedback you send us may be used without restriction or payment. The sections on payment, acceptable use, warranty, liability, indemnity and this one survive termination. Questions go to hunter@getweald.com.